"Our group was in over our head. We had outgrown our in-house billing department. Jessica Stewart and staff at PMDS came in and offered our company their premier billing and EMR solution. During the transition they kept our AR flowing without a glitch and grew our receivables by 15%. Adding PMDS to our team was like getting a 1st round draft pick. It is reassuring to know that our physicians have expert resources at their fingertips for coding and reimbursement."
Dr. Rich Macias, Central Coast Pediatrics, San Luis Obispo, California

In October of 2008, after initially meeting with CCP and consequently conducting a thorough operational assessment of their practice, we learned that they were a “Medical Manager” client with an in-house billing staff of 4, who were all overwhelmed and "maxed out," and feeling the need to hire on 2 additional billers. It was evident to us that follow through, among other billing inefficiencies were prevalent and vast improvements were required.

CCP's cost of billing (in-house) was exorbitant and PMDS was able to make a determination and implement the necessary changes to significantly reduce this cost by 3%. We began the process by having PMDS staff of highly experienced billers and coders take over the entire accounting and billing responsibility for CCP. Initially, we utilized their existing billing software, Medical Manager, with the intention of eventually integrating them into our own hosted environment operational in both Intergy Practice Management and Electronic Health record (EHR) solutions. This initial transfer of responsibility proved seamless and was accomplished for CCP in less than 3 days.

The first three months proved to be very successful. PMDS conducted routine audits on the doctors’ coding practices, which not only helped CCP to develop strategies to improve their coding procedure, but also reveal “lost charges” of frequently ordered tests which were not being captured. In addition, PMDS’s aggressive collections department was able to work on aged accounts, something the CCP doctors had absolutely no time for. Now Central Coast Pediatrics accounts receivable and aged accounts better reflect “best practice” standards. So, as PMDS worked with CCP and continued to streamline the efficiencies and customize the billing process, CCP immediately began to see decreases in overhead expense and increase in revenue!

Having allowed CCP this valuable time for stabilization of the practice and adaptation of PMDS, we began the next step in the process: the adoption and conversion of new software.

Because of Pacific Medical Data Solutions’ extensive knowledge and past experience implementing these programs, we were able to help and guide CCP and their staff through the entire process, accommodating a very smooth transition while maintaining steady income throughout. If CCP had elected to take this project on by themselves, they would have lost considerable time and money. PMDS also owns the software and high-speed server for you to use, therefore, saving physician practices a tremendous amount of money.

PMDS started this conversion process for CCP in October of 2008. By June of 2009, having now converted to the Intergy product for Practice Management, CCP was now enjoying a 15% increase in revenue. Then in August of 2009, again under the direction of PMDS, CCP began EHR adoption as well, successfully achieving full implementation of the process by October 2009!

So, in one year's time, PMDS was able to effectively guide CCP through the entire evolution while saving them 15% on the bottom end and making the practice 12% -15% more on the top end equating to a 30% increase in revenue for their practice annually!

Additionally, since Central Coast Pediatrics billing is now streamlined, efficient, and profitable, and EHR and Practice Management are now successfully up and running, they qualify for "Meaningful Use" stages 1 & 2 (HITECH ACT/ Physician Reimbursement Plan) which provides those in compliance substantial government issued stimulus dollars."

"When we decided to change billing companies, we researched three different companies. We decided to team up with Pacific Medical Data Solutions. Prior to signing on with PMDS, we met with Jessica Stewart on several occasions to discuss our needs, concerns and visions for our business future.

Jessica Stewart is extremely knowledgeable and passionate about her business and how they can enhance our billing practices.

As you know, change is never easy, but with PMDS's dedication, stellar staff and support, in less than a year of doing business with PMDS, our receivables grew over 21%!

We especially appreciate their continuous hands on training, industry knowledge and teamwork attitude. Our success is proven by PMDS's commitment to their clients."
Denise Dominguez, Office Manager, Dermatology Associates

Dermatology Associates contacted PMDS after experiencing overall dissatisfaction and declining reimbursements with their previous billing company. After exercising due diligence and thoroughly researching three companies for a replacement, they selected Pacific Medical Data Solutions.

We thoroughly evaluated their problems and addressed the practices most pressing urgency for a highly efficient claims processing solution then detailed a phased implementation and execution plan, and proposed a complete strategy for desired outcomes.

They desperately needed a new and fully integrated practice management system, consistent support of their accounts receivable, daily guidance transitioning staff into upgraded software and help implementing more efficient office processes. With the exception of a few predictable technology bumps along the way in getting them up to speed and training staff on this brand new system, it was a seamless integration.

PMDS came on board with Dermatology Associates and immediately took over all revenue cycle processes, got them up and running on our practice management solution and in very little time realize substantial fiscal improvements. In less than one year, we were able to grow their receivables over 21%. PMDS helped the practice change and grow into more sophisticated processes which translated directly to bottom line results.

PMDS takes pride in continuously guiding our practices every step of the way. Today, Dermatology Associates continues to utilize this service, our vast resources, and respected connections within the medical industry by involving PMDS directly in their search for the best possible EHR platform specific to dermatology. Our ultimate goal is to assemble a "dermatology community of users" which we know will result in an enhanced support system for one another.

"Dear Pacific Medical Data Solutions Staff,

I just want to extend my deepest appreciation for your services over the last 2 1/2 years. Your professionalism, attention to detail and billing expertise has benefited our practice in so many ways. Not only did your company increase our reimbursements, increase revenues, and lower our accounts receivables, you offered ideas and recommendation that took our billing to a completely new level. The daily support we receive from your staff is something I could never attain from other companies. Your team has met every deadline we have set in front of you, no matter how unattainable it may seem at the time. Jessica, you have been unbelievable. You are here whenever I have had a question, even on the weekends and evenings! You are a phenomenal business woman and just one of the best people I know. Just wanted to write a note of our appreciation!

Thanks so much!"
Camille Gamble, Pediatric Medical Group of Santa Maria

Pediatric Medical Group came to Pacific Medical Data Solutions in crisis mode regarding their in-house billing staff. At the time, they employed 13 medical billers, 7 of which were simultaneously out sick. The main biller was even in the hospital, and without her direction, compounded with lost manpower, there was no way for PMG to move forward. As a result, PMG had not billed successfully for 30 days. PMDS immediately assigned expert staff to go assist Pediatric Medical Group on site. At that time, they were on Medical Manager. Our experienced, certified billers and coders quickly learned this specialty software and had money flowing back into the practice once again in less than 14 days. We then assessed that PMG had many processes in need of refining. PMDS worked hand-in-hand with PMG for a solid year, assisting them through multiple transitions that would prove to enhance the operational efficiency of all aspects of their practice.

By streamlining the system and absorbing the billing responsibility for Pediatric Medical Group, Pacific Medical Data Solutions saved PMG over $10,000 dollars per month in overhead alone. PMG is now consistently realizing an increase in revenue of about 40% more annually!

Although PMG elected to purchase for themselves their own Intergy software, PMDS helped them through the entire transitional process. They are currently on the (EHR) Electronic Health Record product and ready for stage 1 & 2 of "Meaningful Use".

"We have been with PMDS for almost 2 years. They came on board with us during a “massive” employee transition in our office; a very trying and nerve wracking time for our practice. Jessica Stewart and her team came in and took control of our billing and software system in less than a day. They had us back up and running in no time. Having PMDS on board was such a relief. We could actually go home at night and know that our business was O.K. Over the next year, PMDS not only stabilized our billing and processes, but they also worked personally with each of our physicians on their documentation giving them the ability to comfortably maximize their services. PMDS helped our practice grow by 17% in less than a year.

We recently moved our practice to a new location. PMDS gave us the ability to make our move and new venture “turn-key.” Again, PMDS helped us get through the big transition smoothly and has now taken our practice to a whole new level. By utilizing all of PMDS services, our practice has now moved from the traditional office of paper, charts, and servers, to a complete hosted “cloud” environment for our EHR and electronic documents. PMDS has become our family. They have been here for us every step of the way as we have changed and grown."
Dr. Komin, Komin Medical Group, Bakersfield, California

The Komin Medical Group came to PMDS, like the majority of our practices, as a direct referral from one of our existing clients. At that time, the group was going through a very trying employee transition and stressful restructuring which affected their in-house billing resulting in diminished management and control over their revenue.

PMDS assessed their needs and immediately executed a plan and dedicated team to take control. We quickly stabilized their billing and focused on refining all processes to enhance total operating efficiency and then seamlessly migrated them into our hosted solution. We worked individually with each of their physicians to streamline their documentation methods enabling them to maximize their patient services. We were able to reduce their outstanding claims, manage denials with accurate charge entry, prioritize high value claims to optimize cash flow, and significantly improve AR days resulting in a 17% growth in revenue for the practice in the first year.

The practice has since moved their office and was able to utilize Pacific Medical Data Solutions "turnkey" solutions in their new location to transition effortlessly. With our daily guidance, training and support, the Komin Medical Group is now fully up and running on our completely hosted "cloud" environment for EHR and electronic documents. The time savings and accuracy of the EHR is allowing their practice to perform at a whole new level providing quality patient care and for more patients than ever before.